• Active performance management
• Improved communication
• Compliance tools
• Brand strategy alignment
• Responsiveness for real-time data-driven decisions
Bamboo Rose ’ s ambition for continual improvement has also seen it achieve greater than 130 % net retention , a SaaS metric the company is particularly proud of .
“ Net retention simply says , if you didn ’ t add a single new logo , how much would you grow just from your existing customers ? So even if we didn ’ t sell to a single new customer , we ’ re still growing 130 % just from our existing customers doing more with the platform , which again is strong feedback that we ’ ve got at least some of the stuff right here ,” he adds .
What keeps customers loyal to Bamboo Rose ? So why is Bamboo Rose achieving these impressive levels of loyalty ? “ We think of ourselves and we operate as a retail operating system ,” Matt explains .
“ We are the platform that all of our retailers build all their processes around . We integrate with your planning system , your suppliers , your ERPs and your distribution centre management systems . Bamboo Rose is at the very
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