Best Buy Report | Page 16

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more attention than others. The differences in approach to change really have to be top of mind. I have not seen a standard playbook that works for all. Considering current state organisational culture, level of functional maturity and differences in how individuals process information are critical and require time to execute effectively.”
The evolution continues While the Propel transformation programme is nearing completion, Anna is clear in her belief that the evolution must continue:“ The Propel transformation may soon be complete, but the spirit of transformation will not go away. It will change to an ongoing capability evolution. Propel helped us create a culture comfortable with change and challenges”.
Her team is now focused on new opportunities, including leveraging AI, expanding their supplier relationship management capabilities and continuing to build on their operating income optimisation role.
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