“ We are an organisation that’ s focused on expanding its footprint beyond retail”
ANNA BAREJ, VICE PRESIDENT OF PROCUREMENT, BEST BUY
“ Value was definitely the first thing we needed to redefine,” Anna emphasises.
Managing change While technology and processes were critical components of the transformation, Anna found people and change management to be the most challenging aspects of the journey.
The scale of change required was significant and not everyone was prepared to embrace the new direction.
“ Change is the hardest part of transformation,” Anna reflects.“ I’ ve answered this question quite frequently:
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