SCOTIABANK
opportunities in emerging markets where Scotiabank continues enhancing its seamless banking experience .
“ It ’ s important to emphasise we ’ re one of Canada ’ s largest banks with a strong presence in the Americas that can support your operations in this region . You pick and choose what you want to do with us and we ’ ll bring you there ,” Matthew highlights .
It makes Scotiabank a dynamic place to work too , as Matthew explains : “ I could start the morning talking about cheques in the US , and on the next call , I could be discussing digital payments in Jamaica . That ’ s one of the cool things about working for a global organisation like Scotiabank .”
Client channels : Enhancing user experience Scotiabank ’ s multinational approach to meeting its clients ’ needs is also an indicator that offering the best user experience is paramount in today ’ s
digital-first world . In addition to investing in the markets where it operates , Scotiabank is investing to modernise its client interfaces . This includes everything from revamping user experiences to developing robust APIs for seamless integration .
“ We have UX designers on the team who are focused on human-centred design to make sure that when our clients are logging into our interface , they ’ ve got that slick client experience that you expect in your day-to-day lives when you ’ re accessing your favourite websites or your favourite apps ,” Matthew explains .
Talent acquisition : Blending banking and fintech expertise The bank is taking an agile approach to this development , with teams that more closely resemble those found in big tech companies rather than traditional banking institutions , working alongside financial industry experts .
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