CHOC Report April 2021 | Page 13

ePlus and CHOC – driving better patient outcomes

Watch the ePlus and CHOC Partnership
Justin Mescher and Anthony Lakin tell us about working together to create better patient outcomes .
ePlus is a global provider of technology solutions focused in the areas of cloud , data center , networking , security , and collaboration . Anthony Lakin , Chief Information Security Officer at Children ’ s Hospital of Orange County ( CHOC ), explains that partnering with ePlus and selecting them to address CHOC ’ s cybersecurity concerns was easy . “ I ’ m very deliberate about my interaction with third party vendors because they need to understand the problem I ’ m trying to solve and bring value add to that . That ’ s what I found in ePlus ; I feel as though they ’ re a deep bench that I can leverage . The services that specifically I partner with them on are vulnerability management as a service and our 24-7 security operations set .”
“ Partnerships are the lifeblood of what we do ,” says Justin Mescher , VP of Cloud and Data Solutions at ePlus . “ I put them into two categories : customer partnerships and technology partnerships . On the technology side , our customers trust us to identify the right technologies to meet their needs . A lot of that involves knowing those technologies inside and out , what fits where , and identifying the best solution to meet the customer ’ s specific requirements .”
Most of ePlus ’ customers are in the process of modernizing their applications and platforms to support their digital transformation initiatives . “ Our goal is to be able to continue to align with our customers , to help them be the most efficient service provider back to the business as possible ,” Mescher says . “ There ’ s going to be continued investments in cloud , security , AI / ML , and analytics . Those are the areas that are going to maximize that value to the business .”
Lakin says that CHOC ’ s vision and strategy heavily depend on building strong relationships like the one they have with ePlus . “ We ’ ve also seen that with the pandemic , having a partner like ePlus allows us to be more agile and dynamic , and that ’ s going to be paramount to our success .”
“ The team at CHOC really stands out to me ,” Mescher says . “ They are very purposeful about patient outcomes . One consistent theme I ’ ve seen across the board interacting with the technology teams at CHOC is that the patient is always number one , and technology supports that need . It ’ s so exciting to work with a team like that ,” he adds .