COCA-COLA HBC
Once you’ ve done all that, you have to deliver it with clear insights and recommendations.
For example, a simple talent intelligence project might be analysing how many software engineers are within a commutable distance of an office to confirm how large a software development team should be built there. A more complex project might evaluate comprehensive market variables like talent pool diversity, localised real estate and tax costs, competitor attrition rates,
NAME: SAM FLETCHER
JOB TITLE: HEAD OF RESEARCH TALENT INTELLIGENCE
COMPANY: COCA-COLA HBC
Since starting his current role at Coca-Cola HBC last year, Sam Fletcher’ s goal has been to accelerate the company’ s research and talent intelligence capabilities. Although his role is new to the company, Sam has been building on a foundation created by the executive recruiting team as a new strategic capability over the past few years. Taking on the role acted as a full circle moment for Sam, as he explains:“ While I was working in a search firm earlier in my career, some of my colleagues were working with Coca-Cola HBC to help with the roadmap and plan for talent intelligence and, at the time, I thought it was incredibly interesting. Four years later, I was speaking at a talent intelligence conference and got chatting to my current boss. Two years after that, I joined the team, so it has been a nice journey.” local university pipelines, emerging skills, and co-location and time zone overlap to create a global location strategy. I’ d argue that talent intelligence becomes mission-critical the moment accessing and understanding talent becomes vital to the business. I think that’ s the reality for most, if not all, businesses today.
When you look globally, companies are operating in increasingly constrained, competitive and complex talent markets. As a discipline, talent intelligence helps businesses understand how skills and work are changing with technology advancements and shifting economies, which is what will give many companies the competitive edge.
I could talk about what talent intelligence is and can do to add value to a business for hours, but the clue for me is in the name. If you’ re doing it right, it should go beyond analytics and insights and should be proactive and support business decisions.
What was the strategic vision behind formalising talent intelligence as a dedicated capability for Coca-Cola HBC? As a business, Coca-Cola HBC has very well-defined bespoke capabilities. One of those capabilities is data, insights and analytics. Talent underpins all our bespoke capabilities, so having an industry-leading talent intelligence team bringing data, insights and analytics to those talent and business activities and decisions aligns well. coca-colahellenic. com 7