COMMUNITY FIBRE
Today , Community Fibre is serving 1.3 million homes and has a strong social mission , offering free high-speed broadband to more than 650 community centres and providing digital skills training through its Digital Ambassadors programme .
Ultimately , the firm is committed to bridging the digital divide by providing affordable and accessible internet services to underserved areas , ensuring everyone has the opportunity to thrive in today ’ s connected world .
It ’ s this unrelenting dedication that first attracted Mike Brooman , Director of Procurement , to Community Fibre back in 2020 .
“ My decision to join Community Fibre was driven by the company ’ s ambitious growth plans and its commitment to delivering high-quality , high-speed internet services to underserved communities ,” explains Mike .
“ I was particularly drawn to the opportunity to contribute to a company that is not only innovative but also focused on making a positive impact . Our commitment to customer satisfaction and community engagement is at the heart of everything we do .”
Community Fibre ’ s exponential growth Plenty has changed at Community Fibre since Mike joined exactly four years ago .
The business has undergone significant transformation , expanding its network coverage extensively , investing in cutting-edge technology and scaling operations to meet increasing demand .
“ Our commitment to customer satisfaction and community engagement is at the heart of everything we do ”
MIKE BROOMAN DIRECTOR OF PROCUREMENT , COMMUNITY FIBRE
Mike estimates that the company is almost 30 times the size it was in 2020 , with a customer base that continues to grow exponentially and substantial strides made in improving service offerings .
“ When I joined four years ago , we were really only finding our feet ,” he says . “ We ’ d passed around 160,000 homes and 20,000 customers ; now , we serve in excess of 1.3 million homes and our customer base is growing super-fast .”
Community Fibre also operates in parts of Surrey and Sussex under its own brand . Prior to May 2024 it was operating as Box Broadband , which it acquired in 2021 .
“ It ’ s gone from a small alt-net to one of London ’ s – and arguably one of the UK ’ s – largest challenger ISPs ,” Mike continues .
“ Additionally , we ’ ve strengthened our partnerships and enhanced our sustainability efforts , all while maintaining our focus on delivering exceptional service .”
6 communityfibre . co . uk