COUPA
“ What AI is going to do for us in procurement is that the more repetitive tasks will all be replaced by AI . That includes things like category management , contract reviews , red-lining and sourcing . AI will perform these tasks faster , more effectively with better outcomes which allows procurement to be more focussed on value-based activities such as driving innovation , strengthening relationships and ensuring business continuity .”
Partnerships promoting open integration Alongside the relationships Coupa nurtures with its customers , Michael emphasises the open discourse it has with its network of providers and partners . The ‘ O ’ in Coupa stands for ‘ open ’ and it is a founding principle that has never been forgotten , as the business has moved through the gears to be a global leader .
“ We have an open platform that is very easy to integrate with , whether it is with your ERP or another internal system , but also for external partners to integrate into and help our customers drive more value out of their spending and out of their process ,” he explains .
He agrees these partnerships augment the power of the existing system and add to many areas like analytics , ESG , risk and workflow management .
“ We have got all of these partners that help us to the benefit of our community , and we build native integration with . We do one integration and now it ’ s accessible to our entire community and it simplifies your IT landscape .”
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