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“ I expect that we continue to surprise our current customers with new features and functions that are relevant for them , that help them drive more value , build more resiliency in their supply chain , and have them achieve strategic objectives through the power of the platform and the community ,” he says .
He also sees a focus on effectively realising developments in AI technology as critical for both the success of the business and its customers .
“ We are going to focus on making sure we extract the maximum amount of value for our customers through the power of AI . I think that is one critical element for us ,” he explains .
“ We will also continue to focus on what our customers care about whether it ’ s upstream sourceto-contract or downstream in purchase-to-pay , and making sure that we bring innovation , develop features that our customers are interested in to ultimately optimise their operating models and support them with whatever comes next in this highly volatile time .” Magazine Weblink in layers 29