ČSOB

Operational excellence is, therefore, achieved when people are not just skilled, but feel a sense of ownership over the transformation:“ Employees feel their own responsibility, but also their own fire. They want to deliver and be proud of what they achieved.” he says.

Sustainability and responsible operations As ČSOB continues to become more integrated into the everyday lives of its users, Branislav is focused on ensuring that the operational expansion is built on a foundation of sustainability and ethics.

Within the European regulatory framework, he views ESG principles not as a compliance burden, but rather as an opportunity for genuine innovation across three dimensions: internal operations, client guidance and technological ecosystems.

Internally, the bank leads by example, shifting its employees toward greener routines. From installing solar panels on corporate buildings to fundamentally rewriting company logistics, the shift has been clear. Branislav notes:“ Now we have the allowance to buy fully electric cars.

For 35 years, we’ ve helped companies turn technology into practical business value.

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12 csob. cz