Since Moja garáž’ s launch, there has been a rapid adoption of the service, as it hit its yearly target in just eight weeks.“ If you give me the number plate of your car, we will download data from the state registry and let you know once your technical or emission inspection is outdated,” he notes.“ We will then notify the user 60, 30 days and one day prior.”
Through this platform, ČSOB’ s strategy is shifting toward predictive financing.“ We can be a good partner to [ customers ] because we can predict the next steps they should take,” Branislav explains.
Consequently, by introducing non-financial routines to the bank, ČSOB edges closer to becoming the primary digital interface for the customers.
Technology, digital transformation and AI As we move towards the future of work, Branislav is keen to ensure that the technological evolution of ČSOB is balancing modernising what he terms as“ old world” banking foundations with the next frontier of intelligence. To reiterate the importance of remaining competitive against digital-only
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