Fayetteville State University Report November 2022 | Page 10

FSU
“ I really do believe that IT should be a trusted partner . I don ’ t think that people should look at IT as just a utility ; we are really here to push the campus forward .
“ My daily job is to make sure that the IT staff have what they need to be successful , but are also forward thinking about what our campus is going to need from a technology perspective ,” he explains .
The keyword throughout the entire discussion is ‘ success ’, which is something the team has ingrained in every decision it makes on behalf of the campus . But , like many organisations over the past few years , FSU has seen shifts in the way staff and faculty desire to work and students wish to learn . Dr . Molina also explains that COVID-19 reshaped the university ’ s interactions with students , requiring a digital approach to delivering lectures , resources , and course delivery to allow for flexibility .
But digital learning in the eyes of FSU is no new concept . Dr . Molina explains that although COVID-19 influenced wider use of technology in education , the sentiments towards it were already there among many higher education institutions .
“ We ’ re almost at the tail end of the pandemic , and I think it has changed students ’ perception on receiving a college education ,” Dr . Molina says . “ We had online learning before the pandemic and a lot of universities put some emphasis on that , but it really changed . A lot of students are making their decisions based on those technology capabilities and whether a university can provide them that same experience on or off campus .”
This is where student retention comes back into the conversation , with digital adoption heralded as one of the key enablers of success in light of this trend .
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