Fresha Report | Page 21

FRESHA
“ We’ re able to analyse why people are leaving in the business and common patterns or trends we can funnel into the way we hire and manage. It’ s a great partnership.”
Fresha is the number one beauty and wellness platform globally and shows no sign of slowing down. For Sharee, Kiran and their teams, the key challenge is to deliver on that growth while maintaining the culture, transparency and psychologically safe environment that sets the business apart.
“ My focus is on enabling more growth and just constantly raising the bar, pushing the boundaries and looking to be real innovators in our approach, particularly when it comes to leaning into technologies like AI,” says Kiran.“ There’ s no question that talent will evolve, which means we have to consistently think outside the box to make sure we’ re hiring the very best people in an increasingly competitive market.”
“ We’ re seeing a tonne of growth,” adds Sharee.“ Our biggest challenge is to keep an anchored culture with the same adherence to the mission, while not diluting our communication or messaging. It’ s not easy. In fact, it’ s a hard environment to be in when you’ re consistently trying to elevate and showcase value, but ultimately it’ s exciting; we really do love every day.” fresha. com