THE SUSTAINABILITY INTERVIEW
While B2B companies often aren’ t household names, their impact is vast. A perfect example of this is Henry Schein. As the world’ s largest provider of healthcare products, services and solutions to office-based dental and medical practitioners, the company serves about one million customers in 34 countries, works with approximately 4,800 suppliers globally, and has more than 25,000 employees, known as Team Schein Members.
That scale makes Henry Schein a leader in its sector and its sustainability strategy pioneering, and at the centre of that endeavour is Jennifer Kim Field, Chief Sustainability Officer at Henry Schein and Interim President of the Henry Schein Cares Foundation. She leads global sustainability, corporate citizenship and social impact, working across internal and external stakeholders to create shared value that supports long-term growth and competitiveness.“ We believe you can succeed in business while making a positive difference in the world,” Jennifer says.
Henry Schein Cares Henry Schein Cares, the company’ s global corporate citizenship programme, turns 25 this year, but its roots go back more than nine decades, to founders Henry and Esther Schein.“ They instilled values and built a culture that embeds what we now call corporate citizenship and sustainability,” Jennifer explains.
“ We believe you can succeed in business while making a positive difference in the world”
Jennifer Kim Field Chief Sustainability Officer Henry Schein
Today, that heritage underpins the Community, Caring, and Career Team Schein Values and brand promise. Henry Schein positions itself as a partner that helps healthcare practitioners grow their practices and best serve patients while cutting costs and environmental impacts.“ Sustainability is no longer a nice-tohave – it is essential to how we support our customers,” Jennifer says.
That thinking is embedded in the company’ s corporate strategic plan, BOLD + 1. BOLD stands for building, operationalising, leveraging and digitising, and + 1 is about creating shared value for stakeholders.
More than 30 years ago, Henry Schein also formalised its stakeholder model, the Mosaic of Success. This places five groups at the core of decision-making: Team Schein Members, customers, suppliers, shareholders and society.
Taken together, Jennifer says that“ they drive sustained growth and amplify our collective strengths to make the world healthier together.”
4 henryschein. com