HOIANA RESORT & GOLF
This systematic approach to cost management generated a great number of savings : a significant achievement in the context of post-pandemic recovery . The savings enabled investment in new technology tools focused on operational efficiency and workflow optimisation .
The resort ’ s position as a foreign-only casino necessitated a different approach to technology deployment compared to larger gaming markets . “ Our volume is different from Macau or Las Vegas , so we need to manage resources strategically ,” emphasises Ching . “ Working with limited budgets means focusing on tools that optimise workflows and reduce staffing requirements .”
This focus on efficiency extends to the deployment of digital transformation tools . The challenge is what you can deliver for the company with limited resources ,” Ching notes . “ We focused on consolidation to create room in the budget for tools that optimise and simplify company workflows .”
The consolidation initiative reflects a broader strategy of resource optimisation . Rather than implementing multiple specialised systems , the resort focuses on integrated solutions that can serve multiple departments . This approach reduces both immediate costs and longterm maintenance requirements while creating operational efficiencies through standardised processes . hoiana . com 9