HOME CREDIT VIETNAM
“ECONOMIC GROWTH COMES FROM CONSUMPTION, SO FOR US, IT IS ABOUT ONBOARDING AS MUCH AS THE POPULATION SO WE CAN ACHIEVE OUR SUSTAINABLE GOALS”
KHANG PHAM NGOC CHIEF FINANCIAL OFFICER, HOME CREDIT VIETNAM
The partnership has also helped Home Credit Vietnam solve the different challenges faced by its customers and has only been attainable thanks to the credit union’ s growth over the years.“ The key to our journey throughout the past 15 years has been supporting the growth of the market, but also supporting the financial inclusion of all our customers,” says Khang.
Indeed, the primary customer base of Home Credit is the financially underserved population in Vietnam. Those who have just got their first job, those on low income and those vulnerable to credit are the core of Home Credit Vietnam’ s customer base.
Khang adds:“ Our whole objective is to build a relationship with the underserved over time, improving their financial literacy and giving them access to a more diverse range of products.”
Home Credit: Championing financial inclusion This is one of the key missions that Home Credit Vietnam has been striving to achieve since its founding, improving financial inclusion for the whole of Vietnam.
Through digital transformation, and offering new products, Home Credit has been able to reach customers who would otherwise still be unbanked.“ It doesn’ t matter where you are in Vietnam, you will get a‘ yes’ or‘ no’ from us at the point of onboarding in less than 30 seconds,” says Khang.
Improving the convenience of the customer experience, particularly in today’ s
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