KROGER
Linda shares the greatest pieces of advice she inherited throughout her career
• If you ’ re going to do something , do it right . Plain and simple .
• Use the right tools for the job . Sometimes , the answer may be fixing a problem with duct tape , but don ' t make that call until you ' ve assessed the situation and have factored in all available options . Likewise , if you supply a team with a tool , teach them how to use it . They ’ ll surprise you every time .
• Don ' t force anything . If something isn ’ t fitting , you need to stop and figure out why . Once you address the problem , all of the pieces will eventually fall into place . As a big believer in change management , it ’ s important to help these pieces fall into place , so teams are equipped with the best knowledge and are ready to go .
• Self-doubt provides an opportunity to prepare more while highlighting the importance of reading the room and understanding others ' points of view .
• Communication , communication , and more communication . If you ask people questions and show an interest , they will want to open up . The same is true at work . You need to give people the chance to share .
• Great teams are a function of people wanting to do their best . You have to start with why , and allow the space for a conversation to get to the ‘ what ’ and the ‘ how ’. Smart people want to be part of the solution , not given the answer . A team should never be expected to do something their superior wouldn ’ t want to do .
• Be true . People see the dirt in you . My teams have seen me cry when I was scared about COVID-19 ; the raw emotions after the mass shootings that occurred on a Kroger site , and many others . It shows I ' m a human . It ’ s okay not to have all the answers . But together , we will find them .
• Finally , as women , we need to be there for each other . As leaders , we need to be there for our teams . As humans , we need to be there for our communities .
DID YOU KNOW ...
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