find anomalies in data, spotting these issues faster than manual entries.“ Nowadays, you cannot have a product without some AI playing some role in this. At Tag-n-Trac, we mainly focus on data acquisition.
“ AI can look at all data points and analyse this data at speed,” explains Venu.
“ You can accomplish more and provide better service to your customer by leveraging the automation it will provide.”
Tag-N-Trac partnered with Kuehne and Nagel almost four years ago, with a plan to digitise the piece-level logistics of air cargo. Now, it is working to aid across more of its business units.
“ The world is always growing and changing faster than ever, which is why we decided we need to have the technology to support our specially trained people to focus much more on the customers,” explains Andreas Nyman, SVP Global Head of Aerospace, Air Logistics at Kuehne and Nagel.
Looking ahead
The world of logistics is becoming more complex and disruptive due to geopolitical and environmental challenges impacting‘ cost of dissatisfaction’ from the customers. The only way to gain customer trust back is by providing transparency with data driven decisions.
Technology must advance, ensuring simplicity with backward compatibility while forward looking for its customers and partners.
For Tag-N-Trac, this is what is driving its operations.
“ The key to a successful deployment of any technology is impact to the bottom line, boosting competitiveness and customer satisfaction” Venu concludes.
“ We want to be the pioneer in this segment of transformation, so we want to scale this further.”
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