Metrolinx Report September 2024 | Page 17

METROLINX
Bachmann , Accenture and Microsoft . These relationships enable us to develop and rapidly introduce marketleading transit payment experiences and technology . Our partners play an essential role in ensuring we provide a seamless payments experience .”
Outlook for the future Innovation and transformation As Metrolinx looks to the next 12-18 months , the transit agency remains laser-focused on driving innovation and transformation in how it delivers services and products to meet the evolving needs of customers and stakeholders .
“ PRESTO ’ s innovation and transformation journey continues , and the next 12-18 months will be critical as we continue to enact change on how we deliver services and products while ensuring that we meet the needs of our customers and stakeholders ,” Steve says .
Upcoming key initiatives will include enhancing customer experiences and ensuring equality and equity , completing Metrolinx ’ s delivery of additional payment options , transitioning to a fully accountmetrolinx . com 17