Microsoft (Serena Sacks) Report October 2023 | Page 4

Microsoft Global CTO for Education Serena Sacks-Mandel on how the company ’ s AI-powered solutions improve student outcomes and provide education for all
MICROSOFT EDUCATION
Microsoft Global CTO for Education Serena Sacks-Mandel on how the company ’ s AI-powered solutions improve student outcomes and provide education for all

With a mission to empower all educators and learners to achieve more , Microsoft is at the forefront of the transformation of the education industry .

Providing a range of end-to-end education solutions which can be leveraged by educators and to improve student outcomes , the company is heavily involved in the AI revolution – sparked last year by the dramatic rise of ChatGPT .
As the chatbot seemingly burst on the scene , well-publicised concerns began to be raised from concerned educators warning that the technology could cause disruption for the industry – with its ability to create human-like text raising fears about its use as a tool to ‘ cheat ’ at writing essays .
But as initial panic about the technology subsided , AI tools like ChatGPT can now be seen as a useful tool for educators – for tasks from lesson planning to building AI skills .
Few people are as involved in this tipping point in the world of education as Serena Sacks-Mandel , Global CTO for Education at Microsoft . The company has made a number of sizable investments in generative AI – working closely with ChatGPT creator OpenAI to democratise access to AI .
As Sacks-Mandel describes , today the world is in the midst of an AI disruptive era . “ We ’ re less than a year into it , and every conversation ends up being about AI ,” she comments .
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