MICROSOFT
“ We help transform everything – people , processes , data , and systems ,” she explains , “ so that these converge into a new journey that will transform how companies can do more with less , and in a more advanced way .”
Visibility is among the main supply chain challenges So , what are the top supply chain challenges that her customers are facing today ?
“ The list is enormous ,” she says , “ but one thing we find most often is that customers need visibility .” This goes back to the effects of the pandemic . The main challenge is endto-end visibility in the value chain ecosystem .
“ So visibility to multi-tier suppliers – not only tier one , but also tiers two and three . Also , visibility on customer data , how quickly inventory is turning over , and how the production systems are looking .”
This need for visibility has , according to Gomez , been heightened not only by the pandemic but also the knowledge that “ market dynamics can impact supply at any time ”.
“ Take the Suez Canal blockage , or the Ukrainian war – the latter of which is causing a significant energy crisis impacting how companies operate and the manufacturing volumes they can sustain to maximise energy use .”
Despite difficulties , Gomez feels that , although the world is slowly returning to prepandemic just-in-time inventory models , today ’ s businesses want advanced digital tools to manage supply chain uncertainties .
Digital cloud-native technologies such as AI , analytics , blockchain , and IoT are helping customers build resilience and more visibility . Hence why end-to-end supply chain ecosystem visibility has become supremely important , she says “ to improve production , planning , logistics , and cost efficiencies ”.
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