MILESTONE TECHNOLOGIES
Vikram Nair , SVP and CIO at Amneal Pharmaceuticals , a US $ 2BN global pharmaceutical company headquartered in Bridgewater , New Jersey
“ Unlike larger Managed Service providers , who offered cookiecutter proposals at high prices , Milestone adapted their solution to meet our business and commercial needs . They built a whole new team to provide a global service desk that has helped us improve enduser service levels . The Milestone team stands ready to take on more , to help us scale and maximise the value for Amneal . ”
“ Clients reach out to us to solve their complex or time-sensitive business problems . Regardless of the client ’ s ask , our teams have stepped up repeatedly and have shown the creativity , flexibility , and professionalism that our clients have come to expect of Milestone ”
NATALIE HEROUX SENIOR VICE PRESIDENT AND GENERAL MANAGER AT MILESTONE TECHNOLOGIES , INC .
To fully meet expectations and associated challenges , Milestone ’ s account management team works very closely with client ’ s stakeholders to ensure they have a 360-degree view of their business needs , allowing clients to serve their end users better .
Natalie Heroux , SVP & GM of Professional Services says : “ Clients reach out to us to solve their complex or time-sensitive business problems . Regardless of the client ' s ask , our teams have stepped up repeatedly and have shown the creativity , flexibility , and professionalism that our clients have come to expect of Milestone .”
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