To date , all manufacturing sites , including critical CMO Partners , have been enrolled and are utilising the complete digital portfolio , or are engaged with the IoT device use , as the global implementation is finalised .
Next step will be to use digital logistics data as an input source and with a supply chain control tower , reduce resource intensity and mitigate logistics disruption . We want to also facilitate the integration to other data sources and ecosystems to improve collaboration within the logistics networks .
The COVID-19 pandemic highlighted the importance of supply chain visibility . “ At the start of the pandemic , due to restrictions imposed in many countries , across the world , we saw massive supply disruption that rippled through the entire chain , causing shortages of different products in many locations . From this experience , many organisations and governments see the importance of supply chain resilience .
Through digitalisation , and a trusted network ecosystem , organisations can make use of connected devices and leverage the application of digital twins in their supply chain operations . This will allow a bird ’ s eye view of the end-to-end supply chain , enabling real-time alerts of potential risk events , quicker decision making , and greater flexibility to react to sudden shocks globally , ensuring patients and customers of MSD can continue to rely and trust on a stable supply .
In a post-pandemic world , the behaviour of consumers ( and patients ) has changed as well , the shift in frequency / channel of purchase will require a corresponding change in supply chains . So digitalising our supply chain will allow for the organisation to better cater to this paradigm shift – for example supply-replenishment , connectivity with e-commerce platforms ( direct to consumer model for prescription medicine ),” Brut says .
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