MUFG

I love being at receptions and celebrations, to be able to talk to people, to be out and about and give people a chance to ask questions and give feedback. As leaders, you can get a little out of touch if you don’ t make a purposeful effort to stay connected, which is why our CEO models this behavior. He’ s very approachable, and that type of energy inspires both the executive team and business leaders.

Psychological safety and belonging With visibility comes authenticity and trust – key aspects for creating the kind of psychologically safe environment Beth is passionate about. At MUFG, she oversees Employee Resource Networks and community engagement and serves as executive sponsor for the Pride Alliance Employee Resource Network.

“ Through my work with the Pride Alliance I heard a powerful story,” says Beth.“ Someone described how difficult it was to be themselves in their small hometown but said that, when they come to work they feel the complete opposite – accepted, safe, able to be themselves and respected for who they are. It really hit me and I still get emotional thinking about it; it was complete validation of the work we’ re trying to do here.”

This people-focused approach also influences training and development at the business. Here, the ongoing HR transformation has delivered real results, with distinct leadership programmes now in place at every career stage, each building on the last, with clear competencies and opportunities for both learning and networking woven through each level.

Beth Hoerle Chief HR Officer MUFG Americas

14 May 2026