Case study

From fragmented hiring to a global talent advantage

Building a consistent global hiring model from regional foundations is complex. That was the challenge facing MUFG, where recruitment had evolved across regions, limiting visibility, consistency and control.

What was needed wasn’ t recruitment outsourcing. It was a partner to build a globally aligned, data-driven talent model.

Built with MUFG, not for it

Robert Walters was selected not just for its global reach, but for its co-creation approach. Through immersive workshops across regions, the solution was shaped around MUFG’ s structure, not imposed onto it, creating a bespoke model that balances global consistency with regional relevance.

From day one, the model was built to embed in MUFG, with talent partners operating inside the business as trusted advisors – accelerating trust, alignment and adoption.

The strength of this partnership comes from how it was built with our teams and embedded from day one, driving real change through global consistency while maintaining local relevance.

Jenny Buchbinder Global Head of Talent Acquisition & Mobility, MUFG

A single view of hiring, globally

Leveraging Workday, Robert Walters partnered with MUFG to deliver a single source of truth for hiring data, consistent processes, clearer reporting and global transparency.

This is underpinned by a hybrid delivery model combining embedded expertise with scalable on-site, nearshore and offshore capability, delivering high touch where it matters and efficiency at scale.

A dedicated Centre of Excellence brings capability across market intelligence, employer branding, inclusion, and internal mobility, enabling MUFG to move beyond delivery to strategic talent planning.

Early momentum, expanding impact

While early in the journey, the strength of the partnership and embedded model has already driven expansion into front office hiring and early careers, alongside a more consistent global experience.

MUFG now has a global view of hiring performance, enabling better decisions and greater control.

Because the difference isn’ t just the model. It’ s how it’ s co-created and embedded.