National Bank of Pakistan Report July 2024 | Page 11

NBP
Raast enables individuals , businesses and government entities to settle smallvalue retail payments in real-time , while at the same time offering low-cost universal access to financial industry participants including commercial banks , microfinance banks , government entities and fintechs ( EMIs & PSPs ).
Leveraging these technological and regulatory advancements , NBP has effectively scaled its digital services alongside its existing network of in-person branches across Pakistan .
“ We ’ re proud to offer the most extensive branch network to rural Pakistan and offer digital onboarding for prospective customers to avail an entirely digital experience without the need for branch visits ,” notes Amin . “ Customers may transact on Raast too , through the Bank ’ s digital channels that offer full integration with the network .”
Its full scale of services means NBP is primed to meet its customers where they
are and serve their banking needs . With credit and non-credit services spanning various products , from savings accounts to government financing options and mortgage financing , NBP can meet the needs of all individuals and businesses .
NBP : Compliance front of mind With all these offerings on the table , ensuring compliance remains robust – one of the challenges Amin faces as CTO – is of critical importance .
With new technologies comes a demand for more stringent risk management , as Amin expands : “ Risk management is not saying that we don ’ t take risks ; it is that we are aware of the risks we take and take them on a conscious , measured and informed basis .
“ While we can ’ t predict which risk will come to transpire , aspects such as climate change , technological disruption , geopolitical risk , threats to the global supply chain and issues related to cyber-crime ,
www . nbp . com . pk 11