John Pillar , Distinguished Engineer and Head of Payments Engineering & Environments at NatWest , showcases how digital innovation and emerging technologies are transforming its security and payment services for customers
NATWEST
John Pillar , Distinguished Engineer and Head of Payments Engineering & Environments at NatWest , showcases how digital innovation and emerging technologies are transforming its security and payment services for customers
Every day in the UK , 20 %+ of domestic payments volumes are processed by NatWest . As one of the country ’ s top high street banks , it is the beating heart for personal and business customers from all walks of life .
NatWest was formed in 1968 as a result of the merger of National Provincial Bank and Westminster Bank . In 2000 , it became part of The Royal Bank of Scotland Group , which was rebranded as NatWest Group in 2020 . Natwest is one of the Big Four clearing banks in the UK , with more than 19 million personal customers and 1.3 million Commercial & Institutional and Wealth customers .
Despite covering so much ground , there is one key theme that binds everything together : the technology that facilitates it all .
“ It ’ s pretty impressive and scary at the same time that we process 20 %+ of domestic payments volumes ,” shares John Pillar , Distinguished Engineer and Head of Payments Engineering & Environments at NatWest .
4 natwest . com