NatWest Group July 2024 | Page 7

JOHN PILLAR TITLE : DISTINGUISHED ENGINEER AND HEAD OF PAYMENTS ENGINEERING & ENVIRONMENTS three fantastic words that allow our teams to galvanise around the work we need to do .”

JOHN PILLAR TITLE : DISTINGUISHED ENGINEER AND HEAD OF PAYMENTS ENGINEERING & ENVIRONMENTS three fantastic words that allow our teams to galvanise around the work we need to do .”

This includes hiring and retaining talent and pushing industry standards , ensuring technology works seamlessly and issues are fixed before presenting issues to the customer , and leveraging technology to ensure customer credentials are safeguarded from criminals .
John Pillar is a distinguished engineer and the Head of Payments Engineering & Environments at NatWest Group . With 24 years of experience , he has a proven track record of driving digital innovation and transformation across various industries . Pillar ’ s expertise lies in leveraging cutting-edge technologies to disrupt markets and cultivate high-performing tech teams . At NatWest , Pillar leads teams that contribute to the bank ’ s mission through world-class software engineering and digital services . A passionate advocate for agile methodologies , DevOps , cloud computing and IoT , he frequently shares his insights as a keynote speaker at major industry conferences . natwest . com 7