CLICK TO WATCH:‘ STAYING CUSTOMER CENTRIC WITH NEWCOLDS GLOBAL CCO & COO’ incoming technology, then they share that information and we collaborate together to develop new solutions for our customers or improve efficiencies. I also believe that due to the pace of which NewCold is growing; execution and agility is also critical. As we continue to incorporate new customers and enter new markets, we need to be fully informed of the trends that are out there as well as the challenges that we might face.”
With innovation recognised as one of NewCold’ s key pillars, Maharaj understands the importance of
measuring risk when looking to implement new software and processes.“ With any technology and innovation, there’ s a risk attached. We tend to develop our own systems and technologies because we’ ve got existing sites that we can test and if it’ s not working, we also have mechanisms in place where we can quickly stop the process.” Maharaj believes in a‘ fail fast’ process that if something isn’ t going to work, then the process can be moved into an environment that can be tested more easily.“ We don’ t take massive risks where we will implement
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