while conserving valuable staff resources . The future will see additional telehealth connections with both internal providers and external healthcare partners .”
Trusted partners are Cisco and Presidio The trusted vendor partners involved in the telehealth project are the multinational digital communications technology conglomerate , Cisco , whose HQ is in North Carolina , and also Presidio , which specialises in designing , implementing and managing digital platforms .
At the heart of the telehealth solution is Cisco Webex , the enterprise video conferencing solution . Webex offers a suite of collaboration tools designed to facilitate remote work and virtual communication .
Its headline features include high-quality video and audio , real-time content sharing , virtual backgrounds , and AI-driven features such as noise cancellation and meeting transcriptions .
It also offers end-to-end encryption and compliance certifications , and is accessible via desktop , web browsers and mobile apps , making it versatile for different environments – like correctional institutions .
“ We started laying out the infrastructure years ago with our VoIP , and this transitioned into Webex ,” Glenn explains .
“ Some of the biggest challenges – outside of carving out the funding , purchasing and implementing all the technology – was that we have
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