NCDAC
all these locations across the state , which means the solution providers have to traverse the statewide network ,” he adds .
“ We worked with Cisco to find optimal configurations , both onsite and the necessary quality of service ( QoS ) over the State ’ s network to the remote healthcare providers . Finally , we had to replicate this 54 times , so every prison had the same provision .”
Glenn adds : “ Both Cisco and Presidio have come to really understand our business , our requirements and the critical safety of life mission in the work we do .”
He adds : “ We would not have had the success we ’ ve experienced without them . Their people work with us in a way that makes us feel like we are all on one team striving for a common goal . They are committed to our success .”
Hope University : An Innovative Offender Education Programme As well as telehealth , Glenn and his team have worked hard on providing an offender education programme it calls Hope University , whose purpose is to provide educational and job-skill opportunities for incarcerated offenders .
In terms of delivery of Hope University Glenn says there is “ tremendous collaboration between our technology staff and the staff in education services ”.
Dr Brooke Wheeler , Superintendent for Education Services states : “ Hope University is a wonderful tool for incarcerated people in NC to learn new information and skills .
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