Novant Health Report December 2021 | Page 11

Novant Health also deploys Nuance , a deep-learning-based voice recognition tool used in 77 % of U . S . hospitals . The company was acquired by Microsoft in April 2021 and has several products aimed at clinicians . " At its heart , Nuance is a voice recognition company ," Nchege says . " We used them initially as a voice to text transcription service to assist with documentation . That relationship grew to include mobile documentation services with Dragon Medical and radiology documentation . They are an organisation that has been a tremendous partner to us in helping us move forward and provide the capabilities that we need within our environment ."

“ MAKING SURE THAT EVERYONE WHO NEEDS IT GETS NOT JUST ACCESS TO CARE , BUT REMARKABLE CARE . THAT ' S THE NOVANT HEALTH WAY ”

ONYEKA NCHEGE SENIOR VICE PRESIDENT AND CIO , NOVANT HEALTH
As an organisation , Novant Health needed a fast , reliable application that provided users a secure way to sign documents and agreements . DocuSign was suggested by team members who had witnessed the transformation DocuSign made for other organisations . The relationship with DocuSign has proven to be advantageous in that their partnership helped Novant Health identify overlooked areas where efficiencies could be implemented . www . novanthealth . org 11