NTT DOCOMO solution . Through joint innovation , we can provide additional value to our customers . We maintain regular communication with our partners , engaging in discussions almost every day to foster collaboration and drive the development of our joint initiatives .”
Prioritising expanding services Looking to the future DOCOMO has plans in place across each of its three business areas .
“ In the enterprise business segment , we are prioritising expanding services in areas such as car connectivity and smart city solutions ,” Abeta explains .
“ We work alongside other solutions to provide a comprehensive offering to our enterprise customers .”
Within the smart life business segment , existing areas such as “ Finance and Payment ” and “ Video and Entertainment ” will be strengthened , while also venturing into new territories like Utilities , Medical and XR . “ Our goal is to create new life values and lifestyles through strategic partnerships , leveraging our membership base , data and seamless integration from services to devices ,” Abeta adds .
“ In the communication business area , we strive to expand our customer base by promoting cross-selling between rate plans and lifestyle-related services that cater to diverse customer needs .
“ Additionally , OREX represents our new business area where we provide the Open RAN solution . We offer this solution in combination with value-added 5G services to our customers , working closely with our partners .”
While consumer service remains a top priority , as Abeta describes it is becoming increasingly challenging to identify a groundbreaking application or device similar to the impact of the smartphone in the 4G era . “ Nonetheless , we are actively exploring opportunities to introduce devices or applications that can be used both at home and on the go , offering enhanced utility as mobile devices .
“ Enterprise service represents a significant focus for us , particularly in industries where a specific on-site presence is necessary , such as medical facilities and factories . We recognise the importance of catering to the specific needs of enterprise clients in these sectors , and we strive to develop tailored solutions to address their requirements .”