Open Access Data Centres Report | Page 13

WIOCC / OADC
Our passion is not for the short-term sale, but for the long-term relationships forged through outstanding client experience” explains Coker.
Coker does, however, recognise that there will always be scope for improvement and that mistakes may be made for OADC to improve in supporting to the best of its ability Africa’ s transformation:“ It ' s a constant learning experience. When it doesn ' t go right the first time, we also have to be good at fixing issues very, very quickly. Sometimes, when things don ' t go right, the speed and quality of your response can result in an outstanding client experience. It’ s important to learn and build a virtuous cycle of that learning. In fact, the next innovation might come out of lessons learned from what didn ' t go right the first time. We must also understand that was acceptable yesterday is no longer good enough today. A spirit of learning and striving for relentless continuous improvement is how we will achieve the bar of excellence we are setting for ourselves.”
At the heart of OADC’ s ambition is the organisation ' s sustainability ambitions. With many organisations across the world planning to achieve net-zero emissions by 2050, the data centre industry must increasingly design facilities that conserve energy, are energy efficient and use renewable energy sources.
“ There are some things all companies can do to become more sustainable – take online meetings, for example, which can drastically reduce carbon emissions otherwise generated by travel- but that’ s not enough by itself; we have to go beyond that.”
“ We are recruiting a Head of Environment, Sustainability & Governance( ESG) to be primarily responsible for ESG and the sustainability agenda at OADC,” adds the CEO.“ This will give us focus at the senior level, as well as providing us with a focal point for our engineering, innovation and processes in terms of sustainability. We plan to fully embed the resulting principles in our culture to ensure that what we do is inherently sustainable.”
He concludes:“ Sustainability also gives us the opportunity to continuously innovate. A lot of what we will do, and the technology we use to implement our sustainability agenda, has yet to be invented or put into full production, particularly in the environment in which we operate. Our key opportunity is to optimise everything we do for the benefit of our clients and the environment in which we operate; it ' s an exciting time for OADC.” openaccessdc. net 13