Procurement Magazine | NPMA | Survey | Page 22

VENDOR EVALUATION CRITERIA & PROCUREMENT PRIORITIES

WHAT ARE THE MOST CRITICAL ELEMENTS IN A PEST CONTROL VENDOR’ S RFP SUBMISSION?

64 %

Compliance documentation

56 %

Pricing transparency

52 %

Service scope & capabilities

45 %

Proposed response times

44 %

Case studies / references

32 %

Innovation / technology

KEY TAKEAWAY

Vendors that win consistently are the ones who spell out response commitments, show sample reporting, and make pricing easy to understand
24 The NPMA and Procurement Magazine Survey 2026