VENDOR DISCOVERY & SHORTLISTING BEHAVIOR
HOW DO YOU TYPICALLY FIND OR SHORTLIST PEST CONTROL VENDORS?
62 %
Industry recommendations / referrals
58 %
Online research
51 %
Past relationships
49 %
Formal RFP process
46 %
Facilities / operations input
KEY TAKEAWAY
If your website can’ t quickly show certifications, vertical experience, response standards and reporting quality, you’ ll get filtered out before you ever get a chance to compete
36 The NPMA and Procurement Magazine Survey 2026