VALUE-ADDED SERVICES & FUTURE EXPECTATIONS
BEYOND CORE PEST CONTROL, WHICH ADDITIONAL SERVICES WOULD ADD VALUE IN A VENDOR OFFERING?
67 %
Hygiene & sanitation
49 %
Bird control / wildlife
46 %
Digital monitoring / reporting
44 %
Preventative consultation / audits
6 %
Other
KEY TAKEAWAY
Customers want pest control vendors to help prevent problems upstream – with reporting useful enough that it helps the customer manage risk, not just file paperwork
40 The NPMA and Procurement Magazine Survey 2026