INTRODUCTION

The National Pest Management Association( NPMA) is a non-profit trade organization with more than 4,000 member companies from around the world, established in 1933 to support the pest management industry’ s commitment to the protection of public health, food and property. Headquartered in Fairfax, VA, NPMA serves as the leading authority in the pest management industry by providing continuing education for pest management professionals, public policy advocacy at the federal and state level and timely, researchbacked resources for businesses and consumers alike. Its professional staff addresses the technical, governmental, educational and business needs of its members, helping pest management companies operate as knowledgeable, compliant and high-performing service providers.

For commercial facilities, NPMA serves as an essential resource for navigating pest control decisions that directly impact operations, compliance and public trust. The association equips procurement and facilities professionals with access to integrated pest management( IPM) guidance, regulatory intelligence and sectorspecific prevention strategies that support sound, defensible vendor selection. NPMA’ s robust library of technical resources, pest identification tools and safety standards helps commercial buyers make informed decisions and hold service providers to a higher standard.

Central to NPMA’ s mission is a commitment to advancing the industry through data and research. NPMA regularly conducts and publishes market research, including surveys of commercial decision-makers across sectors, to develop better tools, communications and resources that address the real-world needs of those who purchase and manage pest control services. This ongoing investment in research ensures that NPMA remains not just a voice for the industry but a trusted partner to the businesses that depend on effective pest management to safeguard their people, products and facilities.

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Section 1: Governance, Ownership and Decision-Making 9