Queen Mary University of London August 2024 | Page 4

Rachel Bence joined Queen Mary University of London as Chief Information Officer in 2019 , transitioning from engineering to lead the IT Services Directorate and develop the university ’ s information and communications strategy
QUEEN MARY UNIVERSITY OF LONDON
Rachel Bence joined Queen Mary University of London as Chief Information Officer in 2019 , transitioning from engineering to lead the IT Services Directorate and develop the university ’ s information and communications strategy
n 2019 , Rachel Bence joined Queen Mary University of London ( Queen Mary ) as Chief Information Officer in 2019 , transitioning from engineering to lead the IT Services Directorate and develop the university ’ s information and communication technology strategy . Transitioning from engineering to a pivotal role in higher education , she focuses on overseeing the day-to-day operations of the IT Services Directorate and developing Queen Mary ’ s information and communications strategy .
Throughout her illustrious career , Rachel has adhered to two pieces of advice she received from a former manager , which became a cornerstone of her professional philosophy : “ capitalise on what you are good at , tackle your weaknesses to the extent that they may hold you back professionally , but don ’ t try to be superhuman and be good at everything ”; and “ pick a team that will complement your skills as an individual ”. The guidance has profoundly influenced her leadership style , emphasising the importance of leveraging one ’ s strengths and building a well-rounded team .
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