Queen Mary University of London August 2024 | Page 7

RACHEL BENCE TITLE : CIO
QUEEN MARY UNIVERSITY OF LONDON

RACHEL BENCE TITLE : CIO

LOCATION : QUEEN MARY UNIVERSITY OF LONDON
Rachel has worked in the HE sector for 9 years , and was IT Director at the University of Bristol prior to joining Queen Mary as CIO in 2019 . Previously , Rachel worked in Systems Engineering and IT leadership at Airbus .
At Queen Mary , Rachel has overseen unprecedented levels of investment in digital capability , and in the IT Services teams and operating model . This has included migration of services to the cloud , transformation of the student learning experience , and digital research capability building . Going forward Rachel ’ s key challenges are AI , data strategy and governance . Rachel holds a PG diploma in management ( Lancaster ) and a PhD in Particle Physics . qmul . ac . uk 7