RiverSpring Living , Ascom and Unimed transform senior living
RiverSpring Living , Ascom and Unimed transform senior living
RiverSpring Living chose Ascom and Unimed for clinical workflow solutions as part of its technology strategy for resident care
When RiverSpring Living embarked on a digital transformation journey , it implemented a comprehensive solution including clinical workflow software , mobile devices and nurse call systems for its nursing homes and new assisted living facility .
RiverSpring Living built on its existing relationships with Ascom and Unimed , both specialists in healthcare technology and communications , to make this transformation happen . “ Very few marketplace vendors had what we needed in one envelope ,” says David Finkelstein , CIO at RiverSpring Living . “ We felt Ascom and
Unimed , being excellent partners , would provide the right solution . “ We ensured the technology worked with a seamless installation before expanding to our entire campus of 700 residents .”
RiverSpring Living benefits from a complete solution and ROI
RiverSpring Living has a complete clinical workflow solution , beginning with the implementation of the Ascom nurse call system . Staff now use an Ascom smartphone to receive an alert – routed through the Ascom Unite software – as soon as a resident presses the nurse call button . RiverSpring Living processed more than 90,000 alerts with this new solution during the first year of operation , with an astonishing 95 % answered in less than two minutes . This ROI is making a difference in resident and nurse satisfaction . Unimed is uniquely positioned to help RiverSpring Living drive improved outcomes , says Rich Levy , Unimed Co-Founder and President . He believes the combination of experience and high-quality products makes all the difference . “ Unimed fully understands the way assisted living facilities and care facilities work because that ’ s our core business ,” Levy explains . “ With the Ascom platform being so flexible , we can accommodate different scenarios using the same platform . That allows us to answer 99 % of the requests for RiverSpring Living and other facilities .” Laura Oakes , Regional Sales Director at Ascom , adds : “ We did a lot of work to meet and exceed RiverSpring Living ’ s vision for what care would look like in their facility . Ascom brings flexibility for customers to build a solution unique to their needs .”