“ To me , a healthy workplace culture is everyone having that strong motivation and feeling of purpose in what they ’ re doing ”
WILL WRIGHT CHIEF OPERATING OFFICER , SANTANDER INTERNATIONAL basis are involved in their build-out and continuous improvement .
“ It ’ s not a new concept but , if you build it , you run it ,” he says . “ The important thing for me is it brings those technical teams much closer to the customer .”
A healthy workplace culture The importance of instilling a healthy workplace culture has come to the fore in recent years , but one must ask exactly what this looks like .
“ To me , it ’ s everyone having that strong motivation and feeling of purpose in what they ’ re doing – and generally feeling happy to be part of the team ,” asserts Wright . This is a core strategic objective across Santander ’ s various divisions and is supported using tools that can measure and monitor culture , as well as quick and
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