Santander Report January 2024 | Page 23

SANTANDER INTERNATIONAL
International , one word springs to mind for Wright : transformative . His four years as COO have been spent developing a talented team , making crucial technology design decisions , building partner relationships and implementing strong foundations to accelerate transformation .
The expectation is that capabilities rolled out in 2024 and 2025 will end up delivering huge value to customers .
“ It ’ s really exciting and is hugely valuable to colleagues as well because I really believe some of these platforms can make it more enjoyable to be at work .
“ That ’ s always very satisfying – seeing colleagues reaping the benefits of what we ’ re delivering . It ’ s going to be challenging , but I think it ’ s going to be really rewarding .”
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