“ A lot of the design and technical elements were very much back and forth between SCP and the client, because you’ re looking at meeting the client’ s business processes in line with the compliance and regulatory requirements,” says David.
That approach has allowed UNIO to develop beyond its original use case. According to David, the solution has expanded from the three or four notifications initially supported for the Metropolitan Police to around seven or eight for Southern Water, with further functionality in development.
From regulatory requirement to procurement capability The significance of UNIO extends beyond automating a manual process. Its development illustrates how SCP and Coupa can respond when the requirements of a particular sector sit outside the core functionality of a platform. For Sarah, that flexibility is an important part of the relationship between a technology provider, implementation partner and customer.
“ Having partners like SCP who can take that and turn it into a solution in the market, like the UNIO app, is exactly what we need as anecosystem,” she says.
24 scp-worldwide. com