SUPPLY CHAIN PARTNER
consistency and maximise the value of its negotiated supplier agreements.
“ We had a very large, fragmented spend footprint supported by a diverse ERP landscape. Rather than pursuing a single ERP rollout, we saw an opportunity to establish a common procurement platform that could connect our operations while respecting the complexity and devolved structure of our business,” says Christopher Courtemanche, Global Coupa Process Owner at Glencore. The company assessed several leading platforms before selecting Coupa, with the aim of bringing greater consistency, visibility and governance to procurement activities across its global operations. A key part of the business case was improving the utilisation of negotiated contracts and enabling the organisation to leverage its collective purchasing power more effectively.
“ We have significant purchasing power across our global operations, and the opportunity was to make better use of that scale. By improving visibility of our negotiated agreements and making them more accessible across business units, we could drive greater consistency, leverage best practice and maximise the value of those contracts,” Christopher explains.
The adoption of Coupa has since supported the continued evolution of Glencore’ s procurement operating model. Regional strategic sourcing teams leverage improved spend visibility and market insights to negotiate agreements, while more
“ We needed someone with deep experience in the Coupa space”
Christopher Courtemanche Global Coupa Process Owner Glencore
consistent procurement processes and centralised data management support stronger contract utilisation and compliance.
Christopher continues:“ We’ ve made meaningful progress in strengthening contract compliance and improving how negotiated agreements are utilised across our operations. Having a common platform gives us greater visibility and control, while enabling our teams to focus on delivering value rather than managing fragmented processes.”
He is clear that the technology itself is an enabler rather than a substitute for procurement capability:“ It doesn’ t do the work for us, but it’ s been a great enabler to that maturity that we’ ve been looking for.”
Combining global consistency with local expertise That scale and complexity was also central to Glencore’ s choice of SCP as a delivery partner. The Coupa environment spans multiple assets, regions, languages and business models, making the balance between global standardisation and legitimate local business requirements a key priority.
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