T Mobile Report January 2023 | Page 13

to feel heard and seen . Speaking on the importance of partnerships , Robinson explained how ‘ nobody wins alone ’.
“ It doesn ' t matter who you are , you need your partners in order to succeed . So for me , it ' s taken amazing partners such as Nokia or Ericsson to really be at the cornerstone of a delivery machine . We are working with them in order for us to deliver our best network to our customers , so that we can connect our customers to their world . The partnerships , to me , are the baseline in connecting with your vendors and turning them into true strategic partners .”
One thing Robinson has learned throughout her career is that , when it comes to having a long-term partnership , having a clear goal and mutual accountability are essential in order to succeed and meet the agreed upon commitments .
“ I think it is about acknowledging what each other does best and then trying to maximise those inputs for the best business result . So , in terms of T-Mobile , we are on our way to becoming number one , and we are doing it with our partners . We are embracing all our vendors , not as vendors , but as strategic partners . We are working with and listening to our customers , as well as our team of experts , so that we can really cater to the need by curating different services and products accordingly .”
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