THAI VONG | ENTERPRISE CIO
CIO LEADERSHIP PRINCIPLES
Thai Vong’ s approach to enterprise technology leadership is grounded in a small set of principles shaped by experience operating at scale and under pressure:
• Judgment over tools: Making sound decisions with imperfect information matters more than adopting the latest technology.
• Clarity at scale: Simplifying complexity so executives and teams can align and move quickly.
• Execution discipline: Knowing when to advance initiatives – and when to stop them.
• People-first resilience: Building calm, confident teams that perform when the business needs them most.
• Business-led technology: Ensuring technology choices support enterprise outcomes, not the other way around.
“ At the same time,” Thai goes on,“ we’ ve raised the maturity of our organisation – through better processes, stronger architecture and greater consistency in delivery – which gave the business a more stable foundation to move faster with confidence.”
Elsewhere, within a relatively short period of time, Thai’ s team at ACR has progressed its AI strategy from early pilots into practical, businessaligned use cases around automation and forecasting, demonstrating strong business collaboration.
One cultural shift Thai is particularly proud of is making his division more accountable and more closely connected to the business.
When he first stepped into the role, the team wanted more clarity and ownership, promoting Thai to evolve the leadership model to give them real decision-making authority.