THAI VONG | ENTERPRISE CIO
they are and building teams that can deliver in different operating conditions.”
A defining moment came early in Thai’ s career, when he worked as an IT manager at a small biotech company. One morning, he woke to a flood of messages indicating the business had fallen victim to a cyber attack. With the firm’ s e-commerce website taken offline and redirected to an unauthorised website, it was causing immediate revenue impact.
Leading an attack response for the first time, Thai and his team moved quickly, communicated constantly and restored the site the same day.
“ What stayed with me was less about the technical fix and more about the leadership side,” reveals Thai.“ People needed calmness, direction and confidence in the middle of uncertainty.”
Once operations were stabilised, the team addressed gaps across edge protection, DNS controls, monitoring and incident playbooks. Within hours, the business was not just back online, but operating with stronger safeguards than before.
That experience crystallised Thai’ s philosophy: effective technology leadership is as much about guiding people through uncertainty as it is about solving technical problems.
Leading with clarity Thai describes his leadership style as steady and deliberate. He focuses on understanding the environment and the practical challenges teams face day to day.