It ' s a matter of balance , they insist . Technology developed for the supply chain aims to make it efficient , and that ' s an aim both Kelsey Halling and Vivien Luk support , so long as the process is inclusive of waste collectors and allows them to share their expertise . It may be that one day waste collection will evolve to a point where the informal collectors of Haiti , Taiwan , Honduras and elsewhere are no longer needed , and that is a result The First Mile would be happy with , as long as enough has been done to ensure they have been part of that evolution . “ Inclusiveness is a crucial principle we want everyone to take away as they ' re thinking about technology at the first mile .” firstmilemade . com 21