Making a Die
“ Knowing an ERP project is potentially two or three years long , we wanted to make sure we could work together . The technology itself is quite prescribed but , on the softer side of things , Hitachi were able to engage with us and support us in our decision making .”
Also key was Hitachi Solutions ’ experience in working with similar organisations and its success rate in implementing Dynamics 365 . This meant that , rather than simply responding to The Royal Mint ’ s questions , project team members were able to add some colour to the conversations around what they ’ d seen before .
“ We were so lucky ,” Hobbs continues . “ Hitachi brought in a great project team who we kept for the whole duration ; they engaged with The Royal Mint side of things really effectively . It felt like they were part of our own team .
“ Hitachi Solutions has been a great partner of ours for about two years now , helping to shape our story and the build we ’ ve just completed .”
Using Dynamics 365 and sitting within a Microsoft Azure cloud means the Mint has , of course , worked closely with Microsoft , while Optimizely provides its website platform . The emphasis from The Royal Mint ’ s point of view is on gathering a small but focused group of partners that help the company push through its strategy .
“ We recognise that we don ’ t know the answers to everything ,” says Hobbs . “ Picking
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